Remembrance of things past? The dynamics of organizational forgetting

Remembrance of things past? The dynamics of organizational forgetting

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Article ID: iaor20073576
Country: United States
Volume: 50
Issue: 11
Start Page Number: 1603
End Page Number: 1613
Publication Date: Nov 2004
Journal: Management Science
Authors: ,
Keywords: knowledge management
Abstract:

How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge – organizational forgetting – has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role of forgetting in the dynamics of organizational knowledge, and present a typology of types of organizational forgetting.

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