Article ID: | iaor20072528 |
Country: | United Kingdom |
Volume: | 57 |
Issue: | 8 |
Start Page Number: | 939 |
End Page Number: | 949 |
Publication Date: | Aug 2006 |
Journal: | Journal of the Operational Research Society |
Authors: | Edwards J.S., Shaw D., Collier P.M. |
Keywords: | soft systems |
Attracting clients who are willing to invest in using a problem structuring method (PSM) can be particularly difficult for the emerging generation of modellers. There are many reasons for this, not least that the benefits of a problem structuring intervention are vague and evidence of benefits is often anecdotal, for example, claims of constructing a deeper understanding of the problem or building the commitment of a group to implementing an outcome. This paper contributes to the evaluation of problem structuring methods by reflecting on the