Article ID: | iaor20063549 |
Country: | Netherlands |
Volume: | 169 |
Issue: | 1 |
Start Page Number: | 273 |
End Page Number: | 285 |
Publication Date: | Feb 2006 |
Journal: | European Journal of Operational Research |
Authors: | Davis Fred D., Kottemann Jeffrey E., Aloysius John A., Wilson Darryl D., Taylor A. Ross |
Previous research indicates that decision makers are often reluctant to use potentially beneficial multi-criteria decision support systems (MCDSS). Prior research has not examined the specific impact of preference elicitation techniques on user acceptance of MCDSS. The present research begins to fill this gap by examining the effect on users' MCDSS evaluations of two commonly used preference elicitation techniques, absolute measurement and pairwise comparisons, while holding constant all other aspects of the MCDSS and decision making task. Experimental results (