Article ID: | iaor20063464 |
Country: | United States |
Volume: | 11 |
Issue: | 2 |
Publication Date: | Jun 2004 |
Journal: | International Journal of Industrial Engineering |
Authors: | Huang Chia-Jo, Sheu D. Daniel |
Keywords: | performance, measurement, analytic hierarchy process |
In this paper a complete performance index model for manufacturing management for notebook computer industry is established. We suggested 14 most important performance indices, which include productivity, quality, cost/profitability and cycle time at the plant level. Comparative data from questionnaires and interviews were collected from seven major manufacturers in Taiwan; their production share is over 80% of the total production quantity. Three methods were used to evaluate their manufacturing management performance, namely, analytic hierarchy process (AHP), fuzzy AHP analysis and fuzzy multi-attribute decision-making analysis. The results indicate the effectiveness of the proposed index model to evaluate the management performance of individual manufacturers.