| Article ID: | iaor20061337 |
| Country: | Netherlands |
| Volume: | 40 |
| Issue: | 2 |
| Start Page Number: | 235 |
| End Page Number: | 255 |
| Publication Date: | Aug 2005 |
| Journal: | Decision Support Systems |
| Authors: | Ngai E.W.T., Wat F.K.T. |
| Keywords: | commerce, fuzzy sets, e-commerce |
This paper describes the development of a fuzzy decision support system (FDSS) for the assessment of risk in e-commerce (EC) development. A Web-based prototype FDSS is designed and developed to assist EC project managers in identifying potential EC risk factors and the corresponding project risks. A risk analysis model for EC development using a fuzzy set approach is proposed and incorporated into the FDSS. The results of an evaluation indicate that the prototype performs to expectations.