Computer integrated manufacturing as a two-edged sword

The favourable prospects of computer integrated manufacturing (CIM) are widely recognised. Based on a case study and relevant literature some of the risks associated with CIM are outlined. It is argued that the technological orientation of the CIM vision unwarrantably underestimates organisational and social problems of implementing and applying computerised manufacturing systems. Specifically, it is shown how disregard of uncertainty and of applicants’ divergent motivations may lead to serious friction. The attempt to realise the CIM vision may trigger a social dynamic which impedes the realisation of potential results. Finally, several implications of the research are described.