| Article ID: | iaor2006693 |
| Country: | United Kingdom |
| Volume: | 41 |
| Issue: | 3 |
| Start Page Number: | 179 |
| End Page Number: | 200 |
| Publication Date: | May 2005 |
| Journal: | Transportation Research. Part E, Logistics and Transportation Review |
| Authors: | Panayides Photis M., So Meko |
| Keywords: | statistics: empirical |
The paper investigates the effects of relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed.