| Article ID: | iaor2005766 |
| Country: | United Kingdom |
| Volume: | 31 |
| Issue: | 9 |
| Start Page Number: | 1537 |
| End Page Number: | 1548 |
| Publication Date: | Aug 2004 |
| Journal: | Computers and Operations Research |
| Authors: | Atencia I., Moreno P. |
| Keywords: | markov processes |
The arrival of a negative customer to a queueing system causes one ordinary customer to be removed (or killed) if any is present. The arrival of a disaster, on the other hand, kills all the customers in the system if any. In this paper, we extend the queueing theory on negative arrivals and disasters to the discrete-time