| Article ID: | iaor19911109 |
| Country: | United Kingdom |
| Volume: | 2 |
| Start Page Number: | 127 |
| End Page Number: | 140 |
| Publication Date: | Sep 1989 |
| Journal: | IMA Journal of Mathematics Applied in Business and Industry |
| Authors: | Jackson R.R.P. |
| Keywords: | history |
An account of the development of queueing theory from an operational research perspective is given. The theory discussed ranges from the simple queue, finite queues, and queues in tandem, to non-Poisson input and service-queueing systems. A methodology for analysing the systems is outlined, and appropriate references given. All these developments relate to models used in investigating real problems undertaken by differential operational research departments.