Article ID: | iaor19911109 |
Country: | United Kingdom |
Volume: | 2 |
Start Page Number: | 127 |
End Page Number: | 140 |
Publication Date: | Sep 1989 |
Journal: | IMA Journal of Mathematics Applied in Business and Industry |
Authors: | Jackson R.R.P. |
Keywords: | history |
An account of the development of queueing theory from an operational research perspective is given. The theory discussed ranges from the simple queue, finite queues, and queues in tandem, to non-Poisson input and service-queueing systems. A methodology for analysing the systems is outlined, and appropriate references given. All these developments relate to models used in investigating real problems undertaken by differential operational research departments.