| Article ID: | iaor20042875 |
| Country: | United Kingdom |
| Volume: | 30 |
| Issue: | 13 |
| Start Page Number: | 2021 |
| End Page Number: | 2045 |
| Publication Date: | Nov 2003 |
| Journal: | Computers and Operations Research |
| Authors: | Lee Ho Woo, Jeon Jongwoo, Park No Ik |
| Keywords: | GI/G/1 queues |
We apply the factorization principle to derive the generating function of the queue length and the vector Laplace–Stieltjes transform of the waiting time of a BMAP/G/1 queue. The mean performance measures are provided with a computational experience.