Article ID: | iaor20042714 |
Country: | United Kingdom |
Volume: | 31 |
Issue: | 2 |
Start Page Number: | 127 |
End Page Number: | 136 |
Publication Date: | Apr 2003 |
Journal: | OMEGA |
Authors: | Bryant James W., Darwin John |
Keywords: | systems |
This paper describes a workshop-based process bringing together for the first time two approaches – immersive drama and whole systems thinking – which was designed to test the extent to which health service systems are able to recognise and remedy emergent management and clinical problems. The workshop provided participating health service managers with insights into, and pointers to improvements in, current clinical government arrangements. It also demonstrated the strengths of the immersive drama approach and how these might be augmented, as here, by a shortened version of a whole systems event.