Article ID: | iaor20042559 |
Country: | United Kingdom |
Volume: | 31 |
Issue: | 3 |
Start Page Number: | 235 |
End Page Number: | 246 |
Publication Date: | Jun 2003 |
Journal: | OMEGA |
Authors: | Venkataramanan M.A., Mabert Vincent A., Soni Ashok |
Keywords: | enterprise resource planning |
Enterprise Resource Plannng (ERP) systems have experienced a phenomenal growth in the last 5 years and at present they are pervasive in the US manufacturing sector. This paper describes an attempt to chronicle this phenomenon through a series of case studies and an extensive survey. Manufacturing companies ranging in size from a few million dollars in annual revenues to over a hundred billion dollars are included in this study. The key finding from this study is that companies of different sizes approach ERP implementations differently across a range of issues. Also, the benefits differ by company size. Larger companies report improvements to financial measures whereas smaller companies report better performance in manufacturing and logistics.