| Article ID: | iaor20042559 |
| Country: | United Kingdom |
| Volume: | 31 |
| Issue: | 3 |
| Start Page Number: | 235 |
| End Page Number: | 246 |
| Publication Date: | Jun 2003 |
| Journal: | OMEGA |
| Authors: | Venkataramanan M.A., Mabert Vincent A., Soni Ashok |
| Keywords: | enterprise resource planning |
Enterprise Resource Plannng (ERP) systems have experienced a phenomenal growth in the last 5 years and at present they are pervasive in the US manufacturing sector. This paper describes an attempt to chronicle this phenomenon through a series of case studies and an extensive survey. Manufacturing companies ranging in size from a few million dollars in annual revenues to over a hundred billion dollars are included in this study. The key finding from this study is that companies of different sizes approach ERP implementations differently across a range of issues. Also, the benefits differ by company size. Larger companies report improvements to financial measures whereas smaller companies report better performance in manufacturing and logistics.