Article ID: | iaor20042515 |
Country: | United Kingdom |
Volume: | 12 |
Issue: | 2 |
Start Page Number: | 142 |
End Page Number: | 158 |
Publication Date: | Jun 2003 |
Journal: | European Journal of Information Systems |
Authors: | Kanungo Shivraj, Bagchi Shantanu, Dasgupta Subhasish |
Keywords: | enterprise resource planning |
In this research, we evaluated user participation and involvement in the context of enterprise resource planning (ERP) systems. Since ERP systems are enterprise-wide in scope, these systems have a high level of complexity, and require a different implementation methodology. While most studies analyze implementation at an organization or industry level, there is a dearth in research in ERP system adoption at the individual or user level. In our study, we examine ERP system acceptance at the individual level. In this research, we expected to find differences in the nature of user participation and involvement in ERP compared to other information systems. Using Barki and Hartwick's extension of the theory of reasoned action, a revised model was developed and tested empirically. While Barki and Hartwick's model explains user behavior