Facilitating bid evaluation in public call for tenders: A socio-technical approach

A specific multicriteria socio-technical approach to facilitating bid evaluation processes is presented and several issues that warrant its use are discussed. Some real-world interventions in international public call for tenders illustrate practical aspects of structuring criteria and creating a computer-based additive value model in direct interaction with Evaluation Committees responsible for bid evaluation, supported by the MACBETH approach.