A mathematical programming approach to optimise insurance premium pricing within a data mining framework

In this paper we provide evidence of the benefits of an approach which combines data mining and mathematical programming to determining the premium to charge automobile insurance policy holders in order to arrive at an optimal portfolio. A non-linear integer programming formulation is proposed to determine optimal premiums based on the insurer's need to find a balance between profitability and market share. The non-linear integer programming approach to solving this problem is used within a data mining framework which consists of three components: classifying policy holders into homogeneous risk groups and predicting the claim cost of each group using k-means clustering; determining the price sensitivity (propensity to pay) of each group using neural networks; and combining the results of the first two components to determine the optimal premium to charge. We have earlier presented the results of the first two components. In this paper we present the results of the third component. Using our approach, we have been able to increase revenue without affecting termination rates and market share.