A goal programming model for crew duties generation

This paper proposes a model for the generation of daily work duties of airside crew (being bus drivers) at the Hong Kong International Airport. The results can be adopted as a good crew schedule, in the sense that it is both feasible, satisfying requirements of various work conditions, and ‘optimal’ in minimizing overtime shifts. It is formulated as a goal programme, specifically designed to cater for the manpower planning issues to handle frequent changes of flight schedules by flexibility in work patterns of driver duties. Illustrative results from an actual case study are given.