Article ID: | iaor20013820 |
Country: | United Kingdom |
Volume: | 9 |
Issue: | 3 |
Start Page Number: | 163 |
End Page Number: | 172 |
Publication Date: | Sep 2000 |
Journal: | European Journal of Information Systems |
Authors: | Tai L.A., Phelps R. |
Keywords: | computers: information |
Studies in the literature indicate that many organizations have experienced a crisis of confidence in information systems (IS) functions and IS executives. We address the issue of joint chief executive/IT executive responsibility in building a corporate culture to overcome resistance to technological changes. This paper reports a study of differences in IT perceptions between chief executives and IS executives. The results suggest a similarity of views in three major dimensions of perception: IT vision, organizational IS issues and IT support for knowledge management. The study also suggests that national culture, industry type and the chief executive/IT executive relationship contribute to differences in IT perception.