| Article ID: | iaor20013054 |
| Country: | Netherlands |
| Volume: | 34 |
| Issue: | 1/4 |
| Start Page Number: | 199 |
| End Page Number: | 214 |
| Publication Date: | Jan 2000 |
| Journal: | Queueing Systems |
| Authors: | Nain Philippe, Koole Ger |
| Keywords: | control processes |
We give a closed-form expression for the discounted weighted queue length and switching costs of a two-class single-server queueing model under a preemptive priority rule. These expressions are used to do a single step of policy iteration in a polling model with a dynamically controlled switching rule, starting from the preemptive priority rule. Numerical experiments show that this leads to a policy that performs well.