Koole Ger

Ger Koole

Information about the author Ger Koole will soon be added to the site.
Found 17 papers in total
Scale and skill-mix efficiencies in nursing home staffing: inside the black box
Scale and skill-mix efficiencies in nursing home staffing: inside the black box
2014
Care workers account for a significant proportion of the total health expenditure in...
Evaluating extraordinarily large requests in a revenue management environment
Evaluating extraordinarily large requests in a revenue management environment
2013
More and more companies in various industry sectors run automated revenue management...
Booking horizon forecasting with dynamic updating: A case study of hotel reservation data
Booking horizon forecasting with dynamic updating: A case study of hotel reservation data
2011
A highly accurate demand forecast is fundamental to the success of every revenue...
Dynamic control of a single-server system with abandonments
Dynamic control of a single-server system with abandonments
2011
In this paper, we discuss the dynamic server control in a two-class service system...
Simple Methods for Shift Scheduling in Multiskill Call Centers
Simple Methods for Shift Scheduling in Multiskill Call Centers
2008
This paper introduces a new method for shift scheduling in multiskill call centers....
A Simple Staffing Method for Multiskill Call Centers
A Simple Staffing Method for Multiskill Call Centers
2008
We study a simple method for staffing in multiskill call centers. The method has short...
Optimal outpatient appointment scheduling
Optimal outpatient appointment scheduling
2007
In this paper optimal outpatient appointment scheduling is studied. A local search...
Stochastic Dynamic Programming
Stochastic Dynamic Programming
2002
This paper gives a general introduction to stochastic dynamic programming, using...
An optimal dice rolling policy for Risk
An optimal dice rolling policy for Risk
1994
An optimal policy for rolling the dice in the game of Risk is determined using dynamic...
Telephone call centers: Tutorial, review and research prospects
Telephone call centers: Tutorial, review and research prospects
2003
Telephone call centers are an integral part of many businesses, and their economic...
Queueing models of call centers: An introduction
Queueing models of call centers: An introduction
2002
This is a survey of some academic research on telephone call centers. The surveyed...
Optimal transmission policies for noisy channels
Optimal transmission policies for noisy channels
2001
We consider transmission policies for multiple users sharing a single wireless link to...
Minimizing response times and queue lengths in systems of parallel queues
Minimizing response times and queue lengths in systems of parallel queues
1999
We consider the problem of routeing customers to one of two parallel queues. Arrivals...
On the value function of a priority queue with an application to a controlled polling model
On the value function of a priority queue with an application to a controlled polling model
2000
We give a closed-form expression for the discounted weighted queue length and...
On the use of the power series algorithm for general Markov processes, with an application to a Petri net
On the use of the power series algorithm for general Markov processes, with an application to a Petri net
1997
The power series algorithm has been developed as numerical procedure for solving...
Optimal repairman assignment in two symmetric maintenance models
Optimal repairman assignment in two symmetric maintenance models
1995
Two maintenance models (a warm and a cold stand-by model) consisting of m parallel...
On the use of the power series algorithm for general Markov processes, with an application to a Petri net
On the use of the power series algorithm for general Markov processes, with an application to a Petri net
1997
The power series algorithm has been developed as numerical procedure for solving...
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