Multicriteria decision aid: A constructivist approach to the management of human resources at a governmental agency

In the context of a concern with a self sustaining system for the management of Human Resources, those responsible for the Coordination of Human Resources at the Governmental Agency ‘Secretaria de Administração do Estado de Santa Catarina’ have decided to use a Constructivist Multicriteria Decision Aid Approach (MCDA) to help them identify the most convenient courses of action for the achievement of the proposed goals. The present paper shows both the development of an MCDA model and the process used for action generation and assessment.