Article ID: | iaor20011097 |
Country: | United Kingdom |
Volume: | 8 |
Issue: | 4 |
Start Page Number: | 233 |
End Page Number: | 246 |
Publication Date: | Dec 1999 |
Journal: | European Journal of Information Systems |
Authors: | Wei Kwok-Kee, Tan B.C.Y, Lee-Partridge J.E. |
Keywords: | artificial intelligence: decision support |
This study investigates the effects of facilitation and leadership on outcomes of meetings involving group support systems (GSS). It extends existing GSS literature by examining the critical roles of facilitation and leadership simultaneously within a single study. A 2×2 factorial controlled laboratory experiment was conducted. A preference task, which had no objective correct answers, was employed. Ten five-person groups completed each treatment. Independent variables were facilitation (with