On M/G/1 queues with the first N customers of each busy period receiving exceptional services

On M/G/1 queues with the first N customers of each busy period receiving exceptional services

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Article ID: iaor20003820
Country: Japan
Volume: 42
Issue: 4
Start Page Number: 490
End Page Number: 500
Publication Date: Dec 1999
Journal: Journal of the Operations Research Society of Japan
Authors:
Keywords: M/G/1 queues
Abstract:

This paper studies generalized M/G/1 queues in which the first N customers of each busy period receive exceptional services. Applying the supplementary variable approach, we derive the recursion formulas to obtain the generating function of the stationary queue length distribution given that n customers have been served since the beginning of current busy period. Furthermore, we present a computationally tractable scheme which recursively determines the moments of the queue length distribution and the sojourn time distribution. Special cases are treated in detail. Numerical examples are also provided.

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