Article ID: | iaor20003161 |
Country: | Netherlands |
Volume: | 30 |
Issue: | 1/2 |
Start Page Number: | 149 |
End Page Number: | 201 |
Publication Date: | Nov 1998 |
Journal: | Queueing Systems |
Authors: | Massey W.A., Reiman M.I., Mandelbaum A. |
Keywords: | queueing networks |
Inspired by service systems such as telephone call centers, we develop limit theorems for a large class of stochastic service network models. They are a special family of nonstationary Markov processes where parameters like arrival and service rates, routing topologies for the network, and the number of servers at a given node are all functions of time as well as the current state of the system. Included in our modeling framework are networks of