| Article ID: | iaor1990479 |
| Country: | United Kingdom |
| Volume: | 3 |
| Issue: | 2 |
| Start Page Number: | 1 |
| End Page Number: | 7 |
| Publication Date: | Apr 1990 |
| Journal: | Optimization |
| Authors: | Davies John . |
Companies which achieve a continuously high performance all exhibit a particular attitude to quality, service and customer satisfaction. They are committed to quality, and attribute their success and profit performance to their continuous efforts to satisfy their customers at minimum cost.