Article ID: | iaor20002474 |
Country: | United Kingdom |
Volume: | 50 |
Issue: | 7 |
Start Page Number: | 765 |
End Page Number: | 773 |
Publication Date: | Jul 1999 |
Journal: | Journal of the Operational Research Society |
Authors: | Glazebrook K.D., Mitrani I., Ansell P.S., Nio-Mora J. |
Keywords: | M/M/1 queues |
Classical analyses of the dynamic control of multi-class queueing systems frequently yield simple priority policies as optimal. However, such policies can often result in excessive queue lengths for the low priority jobs/customers. We propose a stochastic optimisation problem in the context of a two class