A survey of knowledge-based systems research in decision sciences (1980–1995)

Research in knowledge-based systems (KBS) has become an important area of inquiry within decision sciences. In this paper, we present the results of an extensive survey of research papers published on this topic. We determined frequency counts of papers and we also performed a content analysis of the papers we surveyed. The results indicate that there are a large number of studies informing us of the design and development issues relating to KBS. However, there seems to be less research examining issues relating to the management and impact of KBS on individuals and organisations. We summarise our key findings and identify avenues for future research.