A survey of decision support system applications (1988–1994)

To extend a previous survey of specific decision support system (DSS) applications over the period (January 1971–April 1988), we have conducted a follow-up survey of DSS applications published between May 1988 and December 1994. Two hundred and seventy-one published applications are identified. This survey reveals that there appear to be more creative applications of optimisation and suggestion model-based DSS than simulation-based applications. This is evidenced by a proportional increase of optimisation and suggestion models and a decrease of representation models. Moreover, group decision support systems, executive support systems, and knowledge-based systems applications are becoming more prevalent in many organisations. Although management science (MS)/operational research (OR) models continue to play critical roles, there is a clear observable trend in the DSS model area that three non-MS/OR tools are emerging as powerful DSS tools: graphics, artificial intelligence, and visual interactive modeling.