Article ID: | iaor199010 |
Country: | United Kingdom |
Volume: | 41 |
Issue: | 1 |
Start Page Number: | 49 |
End Page Number: | 59 |
Publication Date: | Jan 1990 |
Journal: | Journal of the Operational Research Society |
Authors: | Sharp J.A. |
Keywords: | analytic hierarchy process |
This paper describes how the analytic hierarchy process was applied to a decision concerning the selection of a computer operating system. Various practical issues and problems which arose whilst using the process are discussed. The method was found to be a useful aid for identifying the criteria upon which a decision depends. It also revealed useful data about the concerns and preferences of decision-makers. Some problems were, however, encountered when assessing the importance of an intangible factor relative to a tangible factor. Also, it was difficult to interpret the options’ final scores because the method does not provide an indication of statistical significance.