The analytic hierarchy process and its application to an information technology decision

The analytic hierarchy process and its application to an information technology decision

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Article ID: iaor199010
Country: United Kingdom
Volume: 41
Issue: 1
Start Page Number: 49
End Page Number: 59
Publication Date: Jan 1990
Journal: Journal of the Operational Research Society
Authors:
Keywords: analytic hierarchy process
Abstract:

This paper describes how the analytic hierarchy process was applied to a decision concerning the selection of a computer operating system. Various practical issues and problems which arose whilst using the process are discussed. The method was found to be a useful aid for identifying the criteria upon which a decision depends. It also revealed useful data about the concerns and preferences of decision-makers. Some problems were, however, encountered when assessing the importance of an intangible factor relative to a tangible factor. Also, it was difficult to interpret the options’ final scores because the method does not provide an indication of statistical significance.

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