Article ID: | iaor1999629 |
Country: | Netherlands |
Volume: | 94 |
Issue: | 3 |
Start Page Number: | 477 |
End Page Number: | 487 |
Publication Date: | Nov 1996 |
Journal: | European Journal of Operational Research |
Authors: | Rahim M.A., Arcelus F.J. |
Keywords: | Taguchi method |
Modern quality management practices recommend the elimination of fixed numerical goals, in favour of programs designed to continuously reduce the process variability. The ultimate purpose is a process variance which is small enough to (i) render conformance to specifications essentially a non-issue; and (ii) leave uniformity of production as the main goal. However, in far too many industrial cases, conformance still presents a serious challenge. For these cases, the paper proposes several models aimed at balancing the two objectives. Industrial and numerical examples are used to illustrate the main highlights of the models.