| Article ID: | iaor1999440 |
| Country: | United Kingdom |
| Volume: | 34 |
| Issue: | 4 |
| Start Page Number: | 1061 |
| End Page Number: | 1067 |
| Publication Date: | Dec 1997 |
| Journal: | Journal of Applied Probability |
| Authors: | Preater J. |
| Keywords: | M/M/ queues |
We take a fresh look at some transient characteristics of an