A Maintenance Management Tool

This paper presents a structured Maintenance Management Tool (MMT). There is a great need for such tools although very few integrated efforts were made in the past. The MMT described here serves two purposes: to be a decision support tool for maintenance managers in industry and to be a vehicle for further research on maintenance decision-making. The concept has already received active interest from several Belgian companies. The MMT consists of two parts: A Control Board (CB) with different sets of performance indicators, each set corresponding to a different area of maintenance management and, functionally linked with the CB, a structured network of Detailed Reports (DR), which provide more disaggregated information. The MMT is not only useful to evaluate past actions but can also be used in continual improvement programs. As such the concept fits into the renewed interest for performance reporting observed in other areas, such as production control and logistics.