| Article ID: | iaor19983066 |
| Country: | Netherlands |
| Volume: | 20 |
| Issue: | 5 |
| Start Page Number: | 199 |
| End Page Number: | 206 |
| Publication Date: | Jun 1997 |
| Journal: | Operations Research Letters |
| Authors: | Whitt Ward, Abate Joseph |
| Keywords: | M/G/1 queues |
We provide additional descriptions of the steady-state waiting-time distribution in the M/G/1 queue with the last-in first-out (LIFO) service discipline. We establish heavy-traffic limits for both the cumulative distribution function (cdf) and the moments. We develop an approximation for the cdf that is asymptotically correct both as the traffic intensity ρ →1 for each time