 
                                                                                | Article ID: | iaor19982738 | 
| Country: | United States | 
| Volume: | 43 | 
| Issue: | 8 | 
| Start Page Number: | 1060 | 
| End Page Number: | 1078 | 
| Publication Date: | Aug 1997 | 
| Journal: | Management Science | 
| Authors: | Federgruen Awi, Ryzin Garrett van | 
| Keywords: | heuristics, programming: linear | 
We propose and analyze a heuristic that uses region partitioning and an aggregation scheme for customer attributes (load size, time windows, etc.) to create a finite number of customer types. A math program is solved based on these aggregated customer types to generate a feasible solution to the original problem. The problem class we address is quite general and defined by a number of general consistency properties. Problems in this class include VRPs with general distance norms, capacitated problems, time window VRPs, pick-up and delivery problems, combined inventory control and routing problems and arc routing. We provide a probabilistic analysis of this heuristic under very general probabilistic assumptions. In particular, we do not require independence between customer locations and their various attributes. The heuristic is (a.s.) ε-optimal as the number of customers