The decision value of management support systems for strategic hospital management

Several studies have shown that selected management support systems (MSS) favorably impact decision making. Others have theorized that additional benefits could be achieved be consolidating the separate system functions to form an integrated management support system. There have been few, if any, reported empirical tests of this theory. This article offers empirical evidence on integrated MSS effectiveness. It points to the general literature on MSS effects, notes an empirical gap in this literature, and reports the results of experiments that assesses the influences of a specific integrated MSS on the process and outcomes of strategic hospital decision making.