Article ID: | iaor198979 |
Country: | United Kingdom |
Volume: | 17 |
Start Page Number: | 369 |
End Page Number: | 380 |
Publication Date: | Aug 1989 |
Journal: | OMEGA |
Authors: | Joshi K. |
This paper examines the impact of information systems implementation on the social subsystem of organization. It presents theoretical support for the impact of IS design on role conflict and role ambiguity experienced by users of information systems. Results of an empirical survey are reported which evaluate the impact of information systems on RC/RA. The paper concludes with recommendations for systems design and training and skills required for systems analysts.