Issues in managing information technology

Issues in managing information technology

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Article ID: iaor198977
Country: United Kingdom
Volume: 40
Issue: 7
Start Page Number: 649
End Page Number: 658
Publication Date: Jul 1989
Journal: Journal of the Operational Research Society
Authors:
Abstract:

This paper describes three case studies which investigated issues relating to the implementation and management of advanced information technology. The benefits derived from information technology were found to vary from one organization to another. These studies provide further evidence to support earlier research findings that senior management has an important role to play in the effective exploitation of information technology, and that the investment approach taken by an organization has a significant effect on the development of computer-based information systems. The effectiveness of a system depends not only on applying the appropriate technology, but also on how successfully technical and behavioural issues are resolved.

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