| Article ID: | iaor1996453 |
| Country: | United States |
| Volume: | 41 |
| Issue: | 4 |
| Start Page Number: | 690 |
| End Page Number: | 703 |
| Publication Date: | Apr 1995 |
| Journal: | Management Science |
| Authors: | Zipkin Paul H. |
| Keywords: | scheduling, queues: theory |
This paper explores the performance of a multi-item production-inventory system. The paper compares two alternative policies, representing different modes of collecting and utilizing information. It derives a closed-form measure of performance for one of them, the familiar first-come-first-served policy, and proposes a comparable approximation for the other, the longest-queue policy. These results are illustrated and tested through simulations. In this way the paper addresses several basic managerial issues: What is the value of centralized information in complex systems? How does the breadth of the product line affect performance?