Designing effective simulation-based decision support systems: An empirical assessment of three types of decision support systems

Designing effective simulation-based decision support systems: An empirical assessment of three types of decision support systems

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Article ID: iaor19952194
Country: United Kingdom
Volume: 46
Issue: 3
Start Page Number: 315
End Page Number: 331
Publication Date: Mar 1995
Journal: Journal of the Operational Research Society
Authors: ,
Keywords: simulation
Abstract:

This paper addresses the design of effective simulation-based decision support systems (DSS). An experiment was conducted using three different DSS tools developed around three types of simulation model-traditional, conventional visual interactive simulation (VIS), and ‘paired-systems’ VIS. Subjects were asked to perform a decision making task and their performance was evaluated. Subjects who used the DSS based on a ‘pair systems’ VIS model were found to be both the most effective and the most efficient at the problem-solving task. Subjects provided with the DSS based upon a conventional VIS model were found to be more effective at the task than the group provided with the traditional simulation-based DSS.

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