Article ID: | iaor1995784 |
Country: | United Kingdom |
Volume: | 45 |
Issue: | 5 |
Start Page Number: | 567 |
End Page Number: | 578 |
Publication Date: | May 1994 |
Journal: | Journal of the Operational Research Society |
Authors: | Doyle J.R., Green R. |
This paper examines a neglected aspect of Data Envelopment Analysis: cross-efficiency. It develops the concept of cross-efficiency in a number of new directions. It grounds an intuitive understanding of cross-efficiency in the concept of peer-appraisal, as opposed to self-appraisal implied by simple efficiency, and discusses the relative merits of each. It also presents mathematical formulations of, and intuitive meanings for, three possible implementations of aggressive and benevolent cross-efficiency. Two of these formulations in computer programs have been implemented; their performance is compared empirically on a real data set. Finally, practical uses for cross-efficiency, illustrated with reference to the same data set, are suggested.