Grounding soft systems research

This paper suggests that Checkland’s soft systems methodology may, in certain instances, yield improved results if used in combination with Glaser and Strauss’s grounded theory (GT). In order to facilitate the conjunctive use of these two qualitative approaches to social phenomena, GT is first re-interpreted through the perception filter of systems thinking. The two techniques are then subjected to analysis in terms of their ontological, epistemological and research design assumptions, from which it is concluded that there are no insurmountable barriers to their combined use. A further series of potential objections to grounding soft systems research as proposed in this paper are then raised and dealt with. Finally, it is concluded that while grounding soft systems research is in theory at least highly intuitively appealing, empirical research using the techniques in the way recommended here is required before the utility of the proposal can be ascertained with any degree of certainty.