Journal: Manufacturing & Service Operations Management

Found 445 papers in total
Managing a bank's currency inventory under new federal reserve guidelines
2007,
New currency recirculation guidelines implemented by the Federal Reserve System (Fed)...
Inspection and replenishment policies for systems with inventory record inaccuracy
2007,
For many companies, inventory record inaccuracy is a major obstacle to achieving...
Competition and diversification effects in supply chains with supplier default risk
2007,
We study the effects of disruption risk in a supply chain where one retailer deals...
Newsvendor ‘pull-to-center’ effect: Adaptive learning in a laboratory experiment
2008,
In the newsvendor game, the expected–profit–maximizing order quantity is...
Inventory service-level agreements as coordination mechanisms: The effect of review periods
2008,
A supplier stocking goods for delivery to a retailer may face a (finite–horizon)...
Decision biases in revenue management: Some behavioral evidence
2008,
We study a problem of selling a fixed number of goods over a finite and known horizon....
A model of fair process and its limits
2008,
Fair process research has shown that people care not only about outcomes, but also...
Dual sales channel management with service competition
2008,
We study a manufacturer's problem of managing his direct online sales channel together...
Toward a theory of behavioral operations
2008,
Human beings are critical to the functioning of the vast majority of operating...
Performance evaluation of an automatic transfer line with WIP scrapping during long failures
2007,
We develop a model of a failure–prone, bufferless, paced, automatic transfer...
A mathematical model for evaluating cross-sales policies in telephone service centers
2007,
Cross–selling in telephone service centers is seen by industry as a useful means...
Dynamic competitive newsvendors with service-sensitive demands
2007,
When two firms compete for service–sensitive demands based on their product...
Call-routing schemes for call-center outsourcing
2007,
Companies may choose to outsource parts, but not all, of their call–center...
A newsvendor's procurement problem when suppliers are unreliable
2007,
We consider the problem of a newsvendor that is served by multiple suppliers, where...
Simple relational contracts to motivate capacity investment: Price only vs. Price and quantity
2007,
Because of long lead times associated with product development and building capacity,...
Computing time-dependent waiting time probabilities in M(t)/M/s(t) queuing systems
2007,
In this note we present algorithms that compute, exactly or approximately,...
Production and transportation integration for a make-to-order manufacturing company with a commit-to-delivery business mode
2007,
When a make–to–order manufacturing company adopts a...
Workforce agility in repair and maintenance environments
2007,
In this paper we consider workforce management in repair/maintenance environments...
Bounded rationality in newsvendor models
2008,
Many theoretical models adopt a normative approach and assume that decision makers are...
Extending the horizons: environmental excellence as key to improving operations
2006,
The view that adopting an environmental perspective on operations can lead to improved...
Sale timing in a supply chain: when to sell to the retailer
2006,
A fundamental decision for any manufacturer is when to sell to a downstream retailer....
The benefits of re-evaluating the real-time fulfillment decisions
2006,
An extended abstract of a 2005 winner of the MSOM Society Student Paper Competition....
Performance evaluation and stock allocation in capacitated serial supply systems
2006,
We develop an approximation scheme for performance evaluation of serial supply systems...
Global diffusion of ISO 9000 Certification through supply chains
2006,
The ISO 9000 series of quality management systems standards is widely diffused, with...
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