Journal: Production and Operations Management

Found 669 papers in total
Management of Energy Technology for Sustainability: How to Fund Energy Technology Research and Development
Management of Energy Technology for Sustainability: How to Fund Energy Technology Research and Development
2014,
Operations management methods have been applied profitably to a wide range of...
Hierarchical Screening for Capacity Allocation in Supply Chains: The Role of Distributors
Hierarchical Screening for Capacity Allocation in Supply Chains: The Role of Distributors
2014,
We consider a two‐stage principal–agent screening environment in a...
Peakedness-Based Staffing for Call Center Outsourcing
Peakedness-Based Staffing for Call Center Outsourcing
2014,
This study considers the staffing problem of a vendor call center in a...
The Value of Category Captainship in the Presence of Manufacturer Competition
The Value of Category Captainship in the Presence of Manufacturer Competition
2014,
This research investigates the value of category captainship (a management practice in...
Stable and Coordinating Contracts for a Supply Chain with Multiple Risk-Averse Suppliers
Stable and Coordinating Contracts for a Supply Chain with Multiple Risk-Averse Suppliers
2014,
We analyze a decentralized supply chain with a single risk‐averse retailer and...
The Effects of Competitive Environment on Supply Chain Information Sharing and Performance: An Empirical Study in China
The Effects of Competitive Environment on Supply Chain Information Sharing and Performance: An Empirical Study in China
2014,
Information sharing in supply chains has become an important topic over the past...
Firms' R&D Cooperation Behavior in a Supply Chain
Firms' R&D Cooperation Behavior in a Supply Chain
2014,
This study investigates firms' R&D cooperation behavior in a supply chain where...
Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers
Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers
2014,
When facing heterogeneous customers, how should a service firm make its pricing...
First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction
First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction
2014,
With the growing influence of online social media, firms increasingly take an active...
The Comparison of Two Vertical Outsourcing Structures under Push and Pull Contracts
The Comparison of Two Vertical Outsourcing Structures under Push and Pull Contracts
2014,
In a three‐tier supply chain comprising an original equipment manufacturer...
Does International Economic Integration Lead to a Cleaner Production in China?
Does International Economic Integration Lead to a Cleaner Production in China?
2014,
In contrast to the Pollution Haven Hypothesis, the Trade‐Up Hypothesis holds...
Service Completion Estimates for Cross-trained Workforce Schedules under Uncertain Attendance and Demand
Service Completion Estimates for Cross-trained Workforce Schedules under Uncertain Attendance and Demand
2014,
Although cross‐trained workers offer numerous operational advantages for...
Flexible-Duration Extended Warranties with Dynamic Reliability Learning
Flexible-Duration Extended Warranties with Dynamic Reliability Learning
2014,
Frequent technological innovations and price declines adversely affect sales of...
The Roles of Bank and Trade Credits: Theoretical Analysis and Empirical Evidence
The Roles of Bank and Trade Credits: Theoretical Analysis and Empirical Evidence
2014,
This study investigates the roles of bank and trade credits in a supply chain with a...
Scheduling of Multi-skilled Staff Across Multiple Locations
Scheduling of Multi-skilled Staff Across Multiple Locations
2014,
We address the problem of assigning airline customer service agents (CSAs) to tasks...
An Empirical Study of the Bullwhip Effect in China
An Empirical Study of the Bullwhip Effect in China
2014,
In this study, we investigate the bullwhip effect in China using data on over 1200...
Interruption and Forgetting in Knowledge-Intensive Service Environments
Interruption and Forgetting in Knowledge-Intensive Service Environments
2014,
An increasing barrier to productivity in knowledge‐intensive work environments...
Pricing and Operational Performance in Discretionary Services
Pricing and Operational Performance in Discretionary Services
2014,
In many services, for example, website or landscape design, the value or quality...
Optimal Policies for Perishable Products When Transportation to Export Market Is Disrupted
Optimal Policies for Perishable Products When Transportation to Export Market Is Disrupted
2014,
We consider a problem where a firm produces a variety of fresh products to supply two...
Shelf Loathing: Cross Docking at an Online Retailer
Shelf Loathing: Cross Docking at an Online Retailer
2014,
Online customers expect to wait, sometimes for a delay of many days. At the...
Information Acquisition and Voluntary Disclosure in an Export-Processing System
Information Acquisition and Voluntary Disclosure in an Export-Processing System
2014,
We study a strategic information management problem in the export‐processing...
Analysis and Management of Periodic Review, Order-Up-To Level Inventory Systems with Order Crossover
Analysis and Management of Periodic Review, Order-Up-To Level Inventory Systems with Order Crossover
2014,
In this article, we investigate the (R, S) periodic review, order‐up‐to...
Prioritizing and Monitoring Concurrent Project Work: Effects on Switching Behavior
Prioritizing and Monitoring Concurrent Project Work: Effects on Switching Behavior
2014,
Project switching occurs when a multi‐project worker shifts his/her attention...
Appointment Scheduling with No-Shows and Overbooking
Appointment Scheduling with No-Shows and Overbooking
2014,
We study an overbooking model for scheduling arrivals at a medical facility under...
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