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Nasibeh Janatyan
Information about the author Nasibeh Janatyan will soon be added to the site.
Found
2 papers
in total
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Developing the Kano model by service quality robust design: an integrative approach
2015
The purpose of this paper is to propose a new integrated approach of Taguchi...
Service quality robust design – with a case study in airport services
2012
This paper shows how the Taguchi's robust design can be developed to design the best...
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