Ibrahim Rouba

Rouba Ibrahim

Information about the author Rouba Ibrahim will soon be added to the site.
Found 4 papers in total
Does the Past Predict the Future? The Case of Delay Announcements in Service Systems
Does the Past Predict the Future? The Case of Delay Announcements in Service Systems
2017
Motivated by the recent interest in making delay announcements in large service...
Designing Personalized Treatment: An Application to Anticoagulation Therapy
Designing Personalized Treatment: An Application to Anticoagulation Therapy
2016
In this study, we develop an analytical framework for personalizing the...
Forecasting Call Center Arrivals: Fixed‐Effects, Mixed‐Effects, and Bivariate Models
Forecasting Call Center Arrivals: Fixed‐Effects, Mixed‐Effects, and Bivariate Models
2013
We consider different statistical models for the call arrival process in telephone...
Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals
Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals
2011
Motivated by interest in making delay announcements in service systems, we study...
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