Worthington D.J.

D.J. Worthington

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Found 7 papers in total
Time-dependent analysis of virtual waiting time behaviour in discrete time queues
2007
Discrete time queueing models have been shown previously to be of practical use for...
A new model for call centre queue management
2004
A new model for call centre queue management is described. It incorporates important...
A simulation-based study of a NHS Walk-in Centre
2005
This paper describes a simulation-based project to help North Mersey Community...
An example of a good but partially successful OR engagement: Improving outpatient clinic operations
1998
We undertook a study to improve the running of hospital out-patient clinics that were...
Using discrete distributions to approximate general service time distributions in queueing models
1994
In solving discrete time queueing models by numerical techniques, the computational...
Queueing models for out-patient appointment systems-A case study
1991
Some recent research on queueing models is successfully applied to the problem of...
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