Lee Peter K C

Peter K C Lee

Information about the author Peter K C Lee will soon be added to the site.
Found 4 papers in total
Team attributes and performance of operational service teams: An empirical taxonomy development
Team attributes and performance of operational service teams: An empirical taxonomy development
2013
Teams have been regarded as an integral element of a number of operations management...
The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study
The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study
2013
High‐contact service industries are characterized by close interaction between...
Socially responsible supplier development: Construct development and measurement validation
Socially responsible supplier development: Construct development and measurement validation
2012
Chinese manufacturing has recently been plagued by a raft of product safety problems...
An empirical study of transformational leadership, team performance and service quality in retail banks
An empirical study of transformational leadership, team performance and service quality in retail banks
2011
Aim: How transformational leadership and team performance impact service quality....
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