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Jordi Olivella
Information about the author Jordi Olivella will soon be added to the site.
Found
3 papers
in total
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Calibrating cross-training to meet demand mix variation and employee absence
2016
We address the problem of determining the cross‐training that a work team needs...
A model for the assignment of a set of tasks when work performance depends on experience of all tasks involved
2010
This paper presents and formalizes the problem of assigning and scheduling a set of...
Stabilizing work schedules in a call centre: expected and unexpected results
2006
At call centres, work schedules change frequently and are often announced at the last...
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