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Lai-Kow Chan
Information about the author Lai-Kow Chan will soon be added to the site.
Found
3 papers
in total
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Balancing productivity and consumer satisfaction for profitability: Statistical and fuzzy regression analysis
2007
This paper examines the relationships among productivity, consumer satisfaction and...
A systematic approach to quality function deployment with a full illustrative example
2005
This paper presents a systematic and operational approach to quality function...
Quality function deployment: A literature review
2002
This paper presents a literature review of quality function deployment (QFD) based on...
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