Mason Charlotte H.

Charlotte H. Mason

Information about the author Charlotte H. Mason will soon be added to the site.
Found 2 papers in total
Defection detection: Measuring and understanding the predictive accuracy of customer churn models
2006
This article provides a descriptive analysis of how methodological factors contribute...
Agility in retail banking: A numerical taxonomy of strategic service groups
2001
This research demonstrates that operations agility – defined as the ability to...
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