A computer based interactive approach to crew scheduling

The author describes a man-computer interactive mass transit crew scheduling module which was developed as a component of a Decision Support System (DSS) implemented in a personal computer at the Oporto Urban Transport Authority (STCP). The problem of crew scheduling is briefly discussed and set in the context of the broader process of the planning and control of urban transport services. The general philosophy and the structure of the module are analysed. A crew scheduling heuristic based method is presented. Particular attention is paid to the interactive nature of the approach adopted. Results of the actual implementation process at STCP are given.